Frequently Asked Questions.
How do I book a consultation?
UPDATE OCTOBER 2025
If you are a new patient looking for a consultation with Dr Taylor, please go to the log in section at the top right of this page. You will require to create an account to see the booking calendar. New patient appointments are available to book. If there is no availability it means Dr Taylor has paused bookings. Please check back regularly as appointments do open up on a regular basis. The current wait for a new appointment is approximately 2 months. If you think your circumstances are such that you cannot wait that long, please email newpatients@drclairetaylor.com and quote URGENT in the subject line. Dr Taylor will then triage the request.
If you are a current patient of Dr Taylor, we are booking the follow up appointments to ensure that everyone is seen and appointments do not get overbooked. However, if you feel your follow up appointment is overdue and you have not been contacted please email patients@drclairetaylor.com and quote follow up in the subject line.
**** Occasionally, if there is a late cancellation, we will open the appointment up on the website for anyone to book. Therefore please do check back regularly.
Do you see children or overseas patients?
You must reside in the UK and be over 16 years of age before booking an appointment to see Dr Taylor.
October 25 update
*important news coming soon about under 16s and international patients, please check back regularly for an update
Can I have a telephone or video consultation?
For patients who cannot travel, Dr Taylor offers video or telephone consultations.
Please note a face to face appointment once booked cannot be changed to a virtual/telephone as they occur at different times.
Please only book a virtual consultation if you cannot travel as we are very aware of the difficulty accessing clinics for patients who are housebound and virtual appointments are best kept for those who genuinely cannot travel. If you have a long distance to travel, it may be better to have a virtual appointment. If you are unsure please contact newpatients@drclairetaylor.com
Will I need a referral from my GP?
You do not need a referral from another Doctor to see Dr Taylor. However, it can be helpful to have a letter from your GP/Consultant or copies of any previous medical letters.
If you wish to email anything to Dr Taylor before your appointment please email patients@drclairetaylor.com please note Dr Taylor will usually read these during their consultation.
Will my GP prescribe medication suggested by Dr Taylor?
Dr Taylor will offer a private prescription for any medications required. It is at the discretion of your GP whether they feel able to prescribe the medication, Dr Taylor is not involved in this decision. However, she will provide your GP with information on your medication to help your GP decide.
How will i get my prescribed medication?
Dr Taylor uses Pharmacierge pharmacy in London for most private prescriptions as they have electronic prescribing, deliver across the UK and have a repeat prescribing facility. For Low Dose Naltrexone prescriptions Dicksons Pharmacy in Scotland is the pharmacy who supply this. Dr Taylor will send LDN prescriptions to Dicksons if you require it.
If you require compounded medications you can discuss this with Dr Taylor. The main pharmacy is Roseway Labs.
How do I order repeat prescriptions?
All repeat prescriptions are now ordered via the form below. Please note prescriptions will not be issued if they are emailed. The form must be completed for clinical governance reasons.
If you have a query about a medication please email prescriptions@drclairetaylor.com
​
https://form.jotform.com/Claire_Taylor_admin/prescription-request-form
What if I am housebound and cannot attend anywhere for investigations?
Dr Taylor is aware that many patients are housebound and find it difficult to access investigations. Some patients ask their GP for blood tests or ECG testing. It will be your GPs’ decision if they decide to carry out any suggested investigations. There are however private providers who can come to your house to take blood. This can be discussed with Dr Taylor at your appointment.
How do I contact the clinic with any queries I have following my appointment?
Please email patients@drclairetaylor.com
The occasional brief email query will be answered free of charge. If you have multiple or complex questions, Dr Taylor may suggest a follow up appointment. However, she may charge for email replies if they are particularly time consuming. Most clinical queries need to be dealt with during an appointment. This is for your safety.
​
You will never be charged any money without being informed first.